Return & Exchange

Returns will gladly be accepted within 7 days of the recipient:

• Returned merchandise should be in the same condition as when you received it, unworn, undamaged, sealable, with original tags and packing.
• An item bought on sale can't be returned/exchanged with another item.

Exchanges are permitted only under the following circumstances:

• The product arrives damaged or incorrectly delivered.
• The item is no longer in stock.

Detailed criteria for damaged items include:

• Physical damage to the product.
• Product malfunction or failure to operate as intended.
• Missing components or accessories.

Please note that issues related to product quality, such as the fragrance not meeting expectations or the perfume not being long-lasting, are not eligible for exchange.

Exchange requests must be made within 7 days of purchase and must include the original invoice.

To be eligible for an exchange, the products must remain unopened and unused.

Note: The final decision on all exchanges rests with the designated person in charge.